From the factory floor
Rolling Shutter Guide
Straight answers about rolling shutters from the people who build them. Roll-A-Shield has manufactured rolling shutters in Tempe, Arizona since 1979. These guides cover troubleshooting, programming, repair, sizing, materials and ownership for most tubular-motor shutters, with Roll-A-Shield specifics marked.
- Troubleshooting by symptomWhy does my battery-powered rolling shutter keep dying? · Why does my shutter app or Bond Bridge keep losing the shutter? · Why does light show at the top of my rolling shutter when it’s closed?28 guides →
- Programming and controlsHow do I add a Gaposa remote, or pair a new one when the old one is lost? · How do I add a Somfy remote, wall switch or key fob to my shutter? · How do I adjust the top or bottom limit on a Gaposa shutter motor?23 guides →
- Repair and replacementCan I convert a manual rolling shutter to motorized? · How do I lift a heavy rolling shutter curtain onto the axle? · I lost the keys to my rolling shutter lock. Can it be rekeyed?14 guides →
- Motors and powerWired, remote, override, solar or battery: which shutter motor is right for me? · How do solar-powered rolling shutters work, and where does the panel go? · What power does a motorized rolling shutter need?8 guides →
- Sizing and engineeringWhat is the difference between clear opening, overall size and curtain width on a rolling shutter? · Are rolling shutters custom-made, or do they come in standard sizes? · How many slats are in a rolling shutter?13 guides →
- Slats, materials and performanceDo rolling shutters black out a room completely? · Do rolling shutters keep heat out, or make the house hotter? · What is end retention on a rolling shutter, and when do you need it?18 guides →
- Parts, boxes, rails and mountingWhat are anti-lift brackets on a manual rolling shutter, and where do they go? · What is the bottom bar (base slat) on a rolling shutter, and which type do I have? · What are flared guide rails and entry rollers on a rolling shutter?16 guides →
- Measuring, ordering and installingHow do I buy a rolling shutter if I live outside Phoenix? · Can I buy a rolling shutter without a motor? · Can I install a rolling shutter myself?16 guides →
- Parts identificationWho made my rolling shutter, and how can I tell from what I can see? · How do I match replacement slats to my existing rolling shutter? · Can I still get a battery, charger or controller for an OZRoll, E-Port or BOS battery shutter?6 guides →
- ApplicationsWhat rolling shutters work for a cabin or seasonal home with no power? · Can a rolling shutter secure a closet, gun room or safe room? · How big should an outdoor TV enclosure be for a rolling shutter?8 guides →
- Ownership: care, warranty, shipping and lead timeHow do I clean and maintain my rolling shutters? · How are rolling shutters packed and shipped? · How long does a custom rolling shutter take to build and deliver?8 guides →
- How it is madeHow are rolling shutter locks and guide rails CNC machined? · How is a rolling shutter made? · Are rolling shutters powder coated or painted, and how is the finish specified?4 guides →
Parts and next step
Need a part or a hand?
Replacement motors, remotes, straps, slats and hardware ship from our Tempe, Arizona factory. Phoenix-area owners can book a service visit; everywhere else, our technicians help by phone. Call (480) 921-0200; the factory answers technical questions for any rolling shutter, not only ours.