(480) 921-0200
Roll-A-Shield is proud to stand behind our products with our multi-year warranty.
Our obligation under this warranty is limited to the repair or replacement of any part which, upon our examination, is found to be defective.
This warranty does NOT cover parts or materials which have been subjected to accident, negligence, alterations, abuse, misuse, excessive wear and tear, or acts of God.
This warranty is in lieu of all other warranties, including implied warranties of merchantability and fitness for a particular purpose.
There are no warranties which extend beyond the description herein.
Warranties will be void if any of the following occur:
We will always support our customers to the extent we can, but we are unable to provide replacement / repair free of charge if the warranty is voided.
For customers receiving their shutter via shipment, inspection for damage incurred from shipment must be completed per shipping carriers term and conditions and/or no less than 12 hours from acceptance of delivery (whichever comes first) Damage found outside of the terms of the shipping carrier and/or more than 12 hours after acceptance of delivery will not be considered for replacement of parts or components.
For our national warranty, click here.
For our Phoenix-area install warranty, click here.
Roll-A-Shield backs its rolling shutters with a multi-year warranty covering defects in materials and workmanship. Shutters are built to last 10 to 20+ years under normal use. Visit rollashield.com/warranty for full terms and coverage details.
Yes. The Roll-A-Shield warranty covers both defective parts and installation-related workmanship issues within the warranty period. Contact our team at (480) 921-0200 if you have a warranty claim or question.
The warranty may be voided by unauthorized modifications, improper use, or damage caused by misuse or neglect. Warranty coverage applies to shutters installed by Roll-A-Shield’s professional installation team. Please refer to the full warranty document for all conditions.
To file a warranty claim, contact Roll-A-Shield directly by calling or texting (480) 921-0200 or by submitting a request through rollashield.com/contact. Our team will assess your issue and coordinate any necessary service.
Yes. Motors and electronic control components are covered under the Roll-A-Shield warranty for manufacturing defects. Normal wear and tear over time is not covered. Contact us to discuss your specific situation.
Roll-A-Shield has been standing behind its products since 1979. Our warranty commitment reflects the confidence we have in the quality and durability of every shutter we manufacture and install.
If your shutter experiences any issues after installation, contact Roll-A-Shield as soon as possible at (480) 921-0200. Our team will troubleshoot the problem and determine whether the issue is covered under your warranty.
