Frequenty Asked Questions

We custom-build each shutter, so the cost depends on the size, materials, motor, and features you choose.

A typical bedroom window with a motorized shutter can be about $1,300, while a higher-security commercial storefront motorized shutter can be $5,000+. 

Call us and we’ll give you a quick, free estimate for your particular needs!

We use the finest materials and components from suppliers in the USA, Germany, Italy, France, and Australia. We manufacture each shutter in the USA at our facility in Tempe, AZ.

Our shutters can be customized for lighter-weight needs like privacy and heat insulation all the way to heavy-duty commercial security and hurricane protection. 

Durability is one of our greatest strengths – we still service customers who have 20+ year old Roll-A-Shield shutters!

We build and ship shutters within 3 weeks. If you have an urgent need, we offer expedited service with a 5-business-day lead time.

For local Phoenix-area customers, we will typically install within 4 weeks of order.

For national customers, dealer install times will vary, but you can expect install to happen within 3-6 weeks of order.

Yes – We have a team ready to help you with your order or to troubleshoot any issues!

We offer a 5-year warranty on shutters installed by Roll-A-Shield or one of our approved Dealers for parts and materials.

For installations complete by Roll-A-Shield, we offer a 1-year warranty (see more details HERE).

For installations completed by a Roll-A-Shield dealer, please consult them directly for labor warranty information.

Yes – consider exploring our Product Page. If you still have questions, just give us a call at (480) 921-0200!

Yes – We offer hurricane-rated shutters on a special-order basis. Give us a call to learn more.

Our shutters are not designed to be bullet proof.

However, our heavy-duty slat likely contributes to reducing the impact or damage of a bullet fired through the shutter.

Give us a call to discuss your particular security needs.

The shutters are highly effective at preventing rain and other precipitation from getting through the shutter. Our clients regularly (and successfully) use them to prevent rain damage.

We would not consider our shutters “waterproof,” however, since they do not create a perfect seal.

Depending on the size of the shutter and the materials used, our shutters can sustain hurricane-force winds.

Contact us to learn more about using storm bars, end-retention, heavy-duty slat, and other features of custom shutters to improve their performance in windy conditions.

We offer 8 colors, which are: Bronze, Sand, Beige, Cream, White, Gray, Metallic, and Brown.

Shutters can be operated in many different ways, ranging from manual operation with a crank or pull strap to motorized operation via remote, switch, app, keyfob, or keypad.

Learn more about options for operating method HERE.

If you are comfortable with a power drill, have an extra pair of hands to help you, and have the skills of an experienced handyman, you should have no problem installing a shutter.

However, if you are uneasy drilling or dealing with wiring, we strongly encourage you to work with a Roll-A-Shield dealer or a contractor you know.

Installation varies depending on what kind of operation mechanism you have selected. Unless you are operating the shutter manually or with a solar-powered motor, you will need to access power and connect it to your shutter.

The shutter is attached to a building via screws through the guide rails every 3 feet, as well as screws through the back of the slat box. These will need to be screwed into a strong base like a stud.

We offer numeric keypads, key fobs, key-operated switches, and internet-enabled apps in addition to more standard remotes to give you options for how to control access to your home or business.

Learn more at the Products Page.

Yes – We offer spring-loaded (aka push-pull) shutters to allow you or your employees to access or secure your building without relying on a motor or crank handle.

If you aren’t allowed to put shutters on the outside of your business or residence, you can usually still install the shutters inside.

This leaves your window/glass exposed, but provides protection for your inventory, store, or home. It is a common solution to landlord-held restrictions.

A large number of our customers live in communities with an HOA (Home Owner Association). It usually doesn’t stop them from getting all of the benefits of shutters.

Typically, HOA requirements relate to the method of install or the colors allowed. Talk with our staff to help ensure you meet HOA requirements.

If your HOA is resistant to shutters, we can help give you materials or information to make the case that allowing shutters increases property values, reduces energy bills, and helps residents enjoy their community more.

Roll-A-Shield is passionate about ensuring that shutters are installed safely, especially when in bedrooms.

Local regulations can vary, but we offer a variety of methods to ensure egress compliance, including manually-operated shutters, solar-powered or battery-powered shutters that operate independently  of a home’s power, and manual overrides that allow you to raise the shutter in the event of an emergency.

Customers are responsible for ensuring that their custom shutter and installation meet their local building code.

The maximum area of a shutter depends on the materials you select and the operator you will be using.

The widest we can make a shutter is about 19.5 feet. The tallest we can make a shutter is about 12 feet.